Using Business Intelligence Canned Reports : Report Parameters : Customer reports
  

Customer reports

These reports provide information about the Customers. The Customers must be identified (customer id).
Customer overview
In this report, you get information about the number of new Customers compared with the number of Customers All data is combined and shown on the same page.
Skärmurklipp
The following data is shown:
Name
Definition
Month
Shows Day, Week, Month, Year or Weekday, depending on the View parameter.
Total customers
The total number of Visits with identified Customers.
Unique Customers
The total number of Customers (unique Customer Id’s) during the period.
New customers
The total number of Customers that made their first Visit during the time period.
New customers %
The percentage of the Customers that were new Customers.
Average visit time
The average Visit time for all included Customers during the period.
Max visit time
The longest Visit time for all included Customers.
Average services per customer
The average number of Services per Customer. In reality, this is the same as the number of Services per Visit where the Visit has at least one identified Customer.