Installation and Basic Configuration - Orchestra
Installation
1. Install Orchestra Orchestra 6.1, Hotfix 4 (build version 3.1.0.508), or later. Installation files and Reference Manual can be found on Qmatic World.
It is also possible to use Orchestra 6.0 Hotfix 22, or later. However, for this extra configuration and setup is needed. Therefore, please contact Professional Services, if you want to use Orchestra 6.0!
We recommend that you install Orchestra with the Basic Configuration option. This way you can be up and running in next to no time.
Basic Configuration
1. In the System Administration application, add the following Unit Type:
• VisitApp - needed for mobile tickets.
For more information on how to add Unit Types, see the Orchestra Reference Manual, found on Qmatic World.
2. In the Business Configuration application, configure the needed Operation Profile, containing the Queues, Branches and Services, that you want to use together with Mobile Ticket. For more information on Business Configuration, see the Orchestra Administrator’s Guide, found on Qmatic World.
If you selected Basic Configuration during installation, you will have three Queues, one Branch and three Services available, right from the start.
The following needs to be configured:
• Add the needed Unit Types (VisitApp and Service Points) to the Equipment Profile and configure them to suit your system - both on Equipment Profile level and Branch level. For more information, see the Standard Unit Types Guide, found on Qmatic World.
• The Services and Branches that you want to be visible in the Mobile Ticketapplication need to have the Mobile enabled setting enabled:
Note that it is the
External name of the Service that will be visible in the
Select Service page, in Mobile Ticket.
• The Branches that are to be used in Mobile Ticket need to have their current position entered in the Latitude and Longitude fields, as in the following example:
Also, make sure that you enter the Address of your Branches, so that they will be displayed correctly in the Branch Selection list.
3. In the System Administration application, in the Parameters tab make sure that the mobile user has the wanted User Credentials, in the Mobile API (Central) section. Make a note of the password that you decide to use here, since it will be used when configuring the API Gateway, later.
The default password for the
mobile user is
ulan. This, however, should be changed!
