Key components of Orchestra
Key components of Orchestra include:
• Modular Customer Journey Management system!
• Connectivity through standardized connectors (web services) using standard common known technology
• Usability improved workstations are included (counter and reception)
• Easy access to all valuable Customer Journey Management information
• Clients are zero footprint installation, only a web browser is required
• Centralized user management – Manage all user access, authentication and privileges across a multi-branch network from a central administration point.
• Central data management – All transaction data from across the entire branch network is stored within a central database.
• Central branch configuration – Set up the branch configuration and hierarchy from a central location.