Presentation Points : Choral
  

Choral

Choral voice unit.

Global Settings

 
Parameter
Description
Name
Name of the Unit.
Description
Description of the Unit.
Template name
Name of the Unit Type Template
Template version
Version of the Unit Type Template
Expect Answer
Expect response to commands
 

Equipment Profile Level Settings

 
Parameter
Description

Name

Name of the Unit.

Description

Description of the Unit.

Type name

Name of the Unit Type.

Type description

Description of the Unit Type.

Unit id

Identification code of the Unit.

Included queues

From the list, select the Queues that the voice unit should announce Visits from. The selected Queues will then be marked with blue. A voice unit can announce ticket numbers from many Queues.
If no Queues are manually selected, all Queues will still be selected, by default.
Note that this setting is connected to the Service Points setting which is set on Branch level, below.
For a description of how the Queues setting can be used in combination with the Service Points setting, please see “Combining the Queues setting with the Service Points setting” .

Include Letter

Check this check box if you want the Queue Letter to be included in the voice message.

Message

Select the wanted message format from the drop-down list. Available formats are:
• N
• Number N.
• Number N. Counter C
• Now serving ticket number N
• Now serving ticket number N. Please go to counter C.
• Custom voice string

Custom voice string

Voice string to use when you have selected Custom voice string, above.
Example (default):
"\eF175\eF159" {ticketId} "\eF164\eF166\eF155\eN" {servicePointId}
 
For more information, see the Choral manual, found on Qmatic World.

Min play time

Minimum time that a Visit number is played on the voice unit (seconds).

Device Controller

From the drop-down list, select the Device Controller that should be connected to this display.

Branch Level Settings

 
Parameter
Description
Default name
Default name of the Unit.
Description
Description of the Unit.
Unit Identifiers
The two columns of the table are:
• Name - Name of the unit, by default the name of the unit plus a sequential number, for example WebReception 5 or WebServicePoint 2. Can be changed to anything, so long as the name is unique, within the Branch.
• Logic Id - An ID used in the connectors. The Logic Id continues with the next number in the sequence of the auto generated ID's within the Unit Type (e.g. Service Points, Entry Points, or Presentation Points). The number can be changed to anything, in the range of 1-9999, as long as it is unique within the Service Point, Entry Point, Presentation Point, or Device Controller.

Unit id

Identification code of the Unit.
ID Code
Id code. Valid values between 1-125.
Sub ID Code
Sub Id Code. valid values between 1-125.

Included queues

The Queues that the voice unit should announce Visits from.

Service Points

Visits called from any of the selected Queues, set on Equipment Level, and called by any of the Service Points, selected here, will be displayed on the Presentation Point. Visits called from a Pool will only filter based on the selected Service Points.
If no Service Points are manually selected, all Service Points will still be selected, by default.
Note that this setting is connected to the Queues setting which is set on Equipment Profile level, above.
For a description of how the Service Points setting can be used in combination with the Queues setting, please see “Combining the Queues setting with the Service Points setting” .
Balance
Available choices are: Left, Right, or Both.
Volume
Set the wanted volume of the voice unit here (0-7).
Message
Message format.
Min play time
Minimum time that a message is played on the voice unit (seconds).
Device Controller
Name of Device Controller that is used.